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Clan Douglas Web Experience Survey

We at Clan Douglas are continually reviewing our web product and content offering. To allow us to improve this and associated services we offer you, your views are very important to us.

Your Website Experience

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How would you rate our site? *

Very Poor Poor Acceptable Good Very Good

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How easy did you find the site to navigate? *

Very Poor Poor Acceptable Good Very Good

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Did you find what you were looking for? If not, what were you looking for?

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Who were you looking for something for? * Please Select YourselfA friendA relative

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Would you recommend our site to a friend? *

Yes No

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How could we improve our site?

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If you haven't made a purchase on this visit, would you like to tell us the reason?

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Your Customer Experience

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How would you rate customer service in terms of how we handled your order, delivery and quality of packaging? *

Very Poor Poor Acceptable Good Very Good

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How would you rate the quality of our product? *

Very Poor Poor Acceptable Good Very Good

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How could we improve our customer service?

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Your Details

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Your Age Group * Please Select <2021-3031-4041-5051-6061-7070+Not Disclosed

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Your Sex * Please Select MFNot Disclosed

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Country of Residence *

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How did you hear about our site? Please Select Search EngineAlready a customerNewsletterMagazineOther

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Your email address if you would like us to contact you about your comments

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Do you wish to be contacted by us in relation to your feedback

Yes No

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Please tick this box if you DO NOT wish to be added to our mailing list

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